Motor (printhead polygon mirror) service check
Action Yes No
Step 1
Check all connections on the printhead assembly for proper
connectivity.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Check all connections on the system card assembly for proper
connectivity.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Replace the printhead assembly. Go to
“Printhead assembly
removal” on page 377.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Main drive motor assembly service check
Action Yes No
Step 1
Check all connections on the system card assembly for proper
connectivity.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Check all connections on the main drive motor assembly.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Replace the main drive motor assembly. Go to
“Main drive motor
assembly removal” on page 312.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Replace the system card assembly. Go to
“System card assembly
removal” on page 321.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
7462
Diagnostic information
251