TABLE 88 PDNGW version not supported alarm (continued)
Alarm PDNGW version not supported
Displayed on the web
interface
[{srcProcess}] Version not supported message received from PDN GW with IP
[{pgwIp}] on {produce.short.name} [{SCGMgmtIp}].
Description This alarm is triggered when the version is not supported for messages received
from PDN GW.
Recommended Actions Verify and correct the GPRS tunneling protocol (GTP) version supported in the
PGW is GTPv1 and GTPv2.
Associated PDNGW down
TABLE 89 Associated PDNGW down alarm
Alarm Associated PDNGW down
Alarm Type pdnGwAssociationDown
Alarm Code 1953
Severity Critical
Aggregation Policy From the event code 1953 an alarm is raised for every event. A single event
triggers a single alarm.
Attribute “ctrlBladeMac”=”aa:bb:cc:dd:ee:ff” “srcProcess”=”sm_process” “realm”= ”NA"
“gtpcIp”=”5.5.5.5” “pgwIp”=”1.1.1.1” "SCGMgmtIp"="2.2.2.2"
Displayed on the web
interface
[{srcProcess}] Association with PDN GW with IP [{pgwIp}] from
{produce.short.name} [{SCGMgmtIp}] down
Description This alarm is triggered when the association with PDN GW is down due to echo
request time out or it fails to send messages to PDN GW.
Recommended Actions Check the interface from the controller to PDN GW in the web interface to ensure
it is reachable.
Create session response failed
TABLE 90 Create session response failed alarm
Alarm Create session response failed
Alarm Type createSessionResponseFailed
Alarm Code 1954
Severity Major
Aggregation Policy From the event code 1954 an alarm is raised for every event. A single event
triggers a single alarm.
Attribute “mvnoId”=”12” “wlanId”=”1” “zoneId”=”10” “ctrlBladeMac”=”aa:bb:cc:dd:ee:ff”
“srcProcess”=”aut” “realm”= ”wlan.mnc080.mcc405.3gppnetwork.org"
“gtpcIp”=”5.5.5.5” “pgwIp”=”1.1.1.1” "SCGMgmtIp"="2.2.2.2"
“ueMacAddr”=”aa:bb:cc:gg:hh:ii” “ueImsi”=”12345” “ueMsisdn”=”98787”
“apn”=”ruckus.com” “cause”=”<reason for failure>”
Displayed on the web
interface
[{srcProcess}] Create Session response from PDN GW with IP [{pgwIp}] on
{produce.short.name} [{SCGMgmtIp}] failed, for UE with username
[{ueImsi}@{realm}] because [{cause}]
Description This alarm is triggered when create session response from PDN GW fails as per
the specified cause.
Recommended Actions Download the SM log to check the cause of the error.
Alarm Types
Gn/S2a Interface Alarms
Ruckus SmartCell Gateway 200 Virtual SmartZone High Scale and SmartZone 300 Alarm and Event Reference Guide
100 Part Number: 800-71565-001 Rev A