Ruckus Wireless Virtual SmartZone High Scale - AP Accounting Message Decode Failed; AP Account Message Drop While no Accounting Start Message

AP accounting message decode failed
NOTE
This alarm is not applicable for vSZ-H.
TABLE 7 AP accounting message decode failed alarm
Alarm AP accounting message decode failed
Alarm Type apAcctMsgDecodeFailed
Alarm Code 1904
Severity Critical
Aggregation Policy From the event code 1904 an alarm is raised for every event. A single event
triggers a single alarm.
Attribute “mvnoId”=”12”,“wlanId”=1,“zoneId”=”10”,
“ctrlBladeMac”=”aa:bb:cc:dd:ee:ff”, “srcProcess”=”aut”,
“realm”=”wlan.3gppnetwork.org", "SCGMgmtIp"="2.2.2.2",
“ueMacAddr”=”aa:bb:cc:gg:hh:ii”, “ueImsi”=”12345”,
“ueMsisdn”=”98787”
Displayed on the web
interface
[{srcProcess}] Malformed Accounting Packet received from AP [{apIpAddress}] on
{produce.short.name} [{SCGMgmtIp}], with username [{userName}]
Description This alarm is triggered when an AP accounting message decode fails due to a
malformed packet.
Recommended Action Download the RADIUS log file from the web interface to check the error cause.
AP account message drop while no accounting start message
NOTE
This alarm is not applicable for vSZ-H.
TABLE 8 AP account message drop while no accounting start message alarm
Alarm AP account message drop while no accounting start message
Alarm Type apAcctMsgDropNoAcctStartMsg
Alarm Code 1910
Severity Critical
Aggregation Policy From the event code 1910 an alarm is raised for every event. A single event
triggers a single alarm.
Attribute “mvnoId”=”12”, “wlanId”=”1”, “zoneId”=”10”,
“ctrlBladeMac”=”aa:bb:cc:dd:ee:ff”, “srcProcess”=”aut”,
“realm”=”wlan.3gppnetwork.org",
Displayed on the web
interface
[{srcProcess}] Dropped Accounting Packet received from AP [{apIpAddress}] on
{produce.short.name} [{SCGMgmtIp}], with username [{userName}]. Accounting
session timer expired, stop or interim message not received, as Account Start not
received from NAS/AP
Description This alarm is raised when accounting messages from the AP is dropped. The
attributes Acct Interim/Stop message as account start is not received from the
AP.
Alarm Types
Accounting Alarms
Ruckus SmartCell Gateway 200 Virtual SmartZone High Scale and SmartZone 300 Alarm and Event Reference Guide
60 Part Number: 800-71565-001 Rev A