Ruckus Wireless Virtual SmartZone High Scale User Manual

TABLE 35 Authentication fallback to primary alarm (continued)
Alarm Authentication fallback to primary
Recommended Actions No action is required.
AD/LDAP connectivity failure
TABLE 36 AD/LDAP connectivity failure alarm
Alarm AD/LDAP connectivity failure
Alarm Type racADLDAPFail
Alarm Code 1752
Severity Major
Aggregation Policy From the event code 1752 an alarm is raised for every event. A single event
triggers a single alarm.
Attribute “ctrlBladeMac”=”aa:bb:cc:dd:ee:ff”, “mvnoId”=12, “srcProcess”=”RAC”,
“authSrvrIp”=“1.1.1.1”, "SCGMgmtIp"="2.2.2.2"
“desc”= "Connection to AD/LDAP fails"
Displayed on the web
interface
[{srcProcess}] Connect to AD/LDAP[{authSrvrIp}] fails from SCG[{SCGMgmtIp}]
Description This alarm is triggered when RADIUS server fails to connect with AD/LDAP server.
Recommended Actions
• Check whether AD/LDAP server instance is running on the target
machine
• Check whether the AD/LDAP server can be reached from the controller
• Verify if AD/LDAP server instances are listening on ports 3268 and 389
• Verify if the requests are reaching AD/LDAP servers by any packet
capture tool (tcpdump, wireshark)
Bind fails with AD/LDAP
TABLE 37 Bind fails with AD/LDAP alarm
Alarm Bind fails with AD/LDAP
Alarm Type racADLDAPBindFail
Alarm Code 1753
Severity Major
Aggregation Policy From the event code 1753 an alarm is raised for every event. A single event
triggers a single alarm.
Attribute “ctrlBladeMac”=”aa:bb:cc:dd:ee:ff”, “mvnoId”=12, “srcProcess”=”RAC”,
“authSrvrIp”= “1.1.1.1”, “username”=“testuser’
"SCGMgmtIp"="2.2.2.2", “desc”=”Bind to AD/LDAP fails”
Displayed on the web
interface
[{srcProcess}] Bind to AD/LDAP[{authSrvrIp}] fails from SCG[{SCGMgmtIp}] for
User[{userName}]
Description This alarm is triggered when RADIUS server binding fails to AD/LDAP server.
Recommended Actions
• Verify the base and administrator domain names as configured in the
controller web interface
• Verify the administrator user name and password as configured in the
controller web interface
Alarm Types
Authentication Alarms
Ruckus SmartCell Gateway 200 Virtual SmartZone High Scale and SmartZone 300 Alarm and Event Reference Guide
74 Part Number: 800-71565-001 Rev A

Ruckus Wireless Virtual SmartZone High Scale Specifications

General

Brand	Ruckus Wireless
Model	Virtual SmartZone High Scale
Category	Gateway
Language	English