Ruckus Wireless Virtual SmartZone High Scale User Manual

TABLE 8 AP account message drop while no accounting start message alarm (continued)
Alarm AP account message drop while no accounting start message
Recommended Action Check the accounting retransmit timer and retransmit count in the Access Point
(AP) configuration. Also check if the interface from the AP to the controller is
congested.
Unauthorized CoA/DM message dropped
NOTE
This alarm is not applicable for vSZ-H.
TABLE 9 Unauthorized CoA/DM message dropped alarm
Alarm Unauthorized CoA/DM message dropped
Alarm Type unauthorizedCoaDmMessageDropped
Alarm Code 1911
Severity Critical
Aggregation Policy From the event code 1911 an alarm is raised for every event. A single event
triggers a single alarm.
Attribute “mvnoId”=”12” “wlanId”=”1” “zoneId”=”10” “ctrlBladeMac”=”aa:bb:cc:dd:ee:ff”
“srcProcess”=”aut” “radSrvrIp”=”7.7.7.7” "SCGMgmtIp"="2.2.2.2"
Displayed on the web
interface
[{srcProcess}] Dropped CoA/DM Packet received from AAA [{radSrvrIp}] on
{produce.short.name} [{SCGMgmtIp}], Received message from unauthorized AAA
Description This alarm is triggered when the controller receives a Change of Authorization
(CoA) or Dynamic Multipoint (DM) message from an unauthorized AAA server.
Recommended Action Check the RADIUS configuration server settings in the RADIUS service profile.
Check if the AAA server is authorized to send the change of authorization (CoA)
or dynamic multipoint (DM) messages. If it is authorized, include for RADIUS
server to send CoA/DM message in RADIUS service.
NOTE
Refer to Accounting Events on page 142.
AP Authentication Alarms
Following are the alarms related to AP authentication.
• RADIUS server unreachable on page 62
• LDAP server unreachable on page 62
• AD server unreachable on page 62
• WeChat ESP authentication server unreachable on page 63
• WeChat ESP authentication server unresolvable on page 63
• WeChat ESP DNAT server unreachable on page 64
• WeChat ESP DNAT server unresolvable on page 64
Alarm Types
AP Authentication Alarms
Ruckus SmartCell Gateway 200 Virtual SmartZone High Scale and SmartZone 300 Alarm and Event Reference Guide
Part Number: 800-71565-001 Rev A 61

Ruckus Wireless Virtual SmartZone High Scale Specifications

General

Brand	Ruckus Wireless
Model	Virtual SmartZone High Scale
Category	Gateway
Language	English