Ruckus Wireless Virtual SmartZone High Scale User Manual

TABLE 14 WeChat ESP authentication server unresolvable alarm (continued)
Alarm WeChat ESP authentication server unresolvable
Description This alarm is triggered when AP is unable to resolve WeChat ESP authentication
server domain name.
Recommended Actions Check the DNS server configuration settings in the controller web interface.
WeChat ESP DNAT server unreachable
TABLE 15 WeChat ESP DNAT server unreachable alarm
Alarm WeChat ESP DNAT server unreachable
Alarm Type espDNATServerUnreachable
Alarm Code 2162
Severity Major
Aggregation Policy From the event code 2162 an alarm is raised for every event. A single event
triggers a single alarm.
Attribute "apMac"="xx:xx:xx:xx:xx:xx","ip"="17.0.0.12","profileId"="1","fwVersion"="3.2.0.0
.x","model"="ZF7982","zoneUUID"="f77a8816-3049-40cd-8484-82919275ddc3"
,"zoneName"="Default Zone","apLocation"=""
Auto Clearance The alarm is auto cleared with the event code 2161.
Displayed on the web
interface
AP [{apName&&apMac}] is unable to reach WeChat ESP DNAT server [{ip}].
Description This alarm is triggered when the AP is unable to reach WeChat ESP DNAT server.
Recommended Actions Check the network connectivity between controller web interface and WeChat
ESP DNAT server.
WeChat ESP DNAT server unresolvable
TABLE 16 WeChat ESP DNAT server unresolvable alarm
Alarm WeChat ESP DNAT server unresolvable
Alarm Type espDNATServerUnresolvable
Alarm Code 2164
Severity Major
Aggregation Policy From the event code 2164 an alarm is raised for every event. A single event
triggers a single alarm.
Attribute "apMac"="xx:xx:xx:xx:xx:xx","dn"="www.test.com","profileId"="1","fwVersion"="3.
2.0.0.x","model"="ZF7982","zoneUUID"="f77a8816-3049-40cd-8484-82919275
ddc3","zoneName"="Default Zone","apLocation"=""
Auto Clearance The alarm is auto cleared with the event code 2163.
Displayed on the web
interface
AP [{apName&&apMac}] is unable to resolve WeChat ESP DNAT server domain
name [{dn}] to IP
Description This alarm is triggered when the AP is unable to resolve WeChat ESP DNAT
server domain name.
Recommended Actions Check the DNS server configuration settings in the controller web interface.
NOTE
Refer to AP Authentication Events on page 149.
Alarm Types
AP Authentication Alarms
Ruckus SmartCell Gateway 200 Virtual SmartZone High Scale and SmartZone 300 Alarm and Event Reference Guide
64 Part Number: 800-71565-001 Rev A

Ruckus Wireless Virtual SmartZone High Scale Specifications

General

Brand	Ruckus Wireless
Model	Virtual SmartZone High Scale
Category	Gateway
Language	English