Ruckus Wireless Virtual SmartZone High Scale User Manual

TABLE 37 Bind fails with AD/LDAP alarm (continued)
Alarm Bind fails with AD/LDAP
• Verify whether the configured administrator user name and password is
authenticated by the AD/LDAP servers
Bind success with LDAP, but unable to find clear text password for the
user
TABLE 38 Bind success with LDAP, but unable to find clear text password for the user alarm
Alarm Bind success with LDAP, but unable to find clear text password for the user
Alarm Type racLDAPFailToFindPassword
Alarm Code 1754
Severity Major
Aggregation Policy From the event code 1754 an alarm is raised for every event. A single event
triggers a single alarm.
Attribute “ctrlBladeMac”=”aa:bb:cc:dd:ee:ff”, “mvnoId”=12, “srcProcess”=”RAC”,
“authSrvrIp”=“1.1.1.1”, “username”= “testuser’
"SCGMgmtIp"="2.2.2.2", “desc”=”Fail to find password”
Displayed on the web
interface
[{srcProcess}] failed to find password from LDAP[{authSrvrIp}] for
SCG[{SCGMgmtIp}] for User[{userName}]
Description This alarm is triggered when binding is successful with LDAP server using root
credentials but it is unable to retrieve the clear text password for the user.
Recommended Actions Verify whether the given username and clear text password are configured in the
LDAP server.
RADIUS fails to connect to AD NPS server
TABLE 39 RADIUS fails to connect to AD NPS server alarm
Alarm RADIUS fails to connect to AD NPS server
Alarm Type racADNPSFail
Alarm Code 1755
Severity Major
Aggregation Policy From the event code 1755 an alarm is raised for every event. A single event
triggers a single alarm.
Attribute “ctrlBladeMac”=”aa:bb:cc:dd:ee:ff”, “mvnoId”=12
“srcProcess”=”RAC”, “authSrvrIp”=“1.1.1.1”, “username”=“testuser’
"SCGMgmtIp"="2.2.2.2", “desc”= ”Fails to connect to AD NPS server”
Displayed on the web
interface
[{srcProcess}] Fails to connect to AD NPS[{authSrvrIp}] from SCG[{SCGMgmtIp}]
Description This alarm is triggered when the RADIUS server fails to connect to the AD NPS
server.
Recommended Actions
• Verify if the configured NPS server instance is up and running (Network
Policy Server)
• Verify if the NPS server instance is communicating on the standard
RADIUS port 1812
Alarm Types
Authentication Alarms
Ruckus SmartCell Gateway 200 Virtual SmartZone High Scale and SmartZone 300 Alarm and Event Reference Guide
Part Number: 800-71565-001 Rev A 75

Ruckus Wireless Virtual SmartZone High Scale Specifications

General

Brand	Ruckus Wireless
Model	Virtual SmartZone High Scale
Category	Gateway
Language	English