Ruckus Wireless Virtual SmartZone High Scale - RADIUS Fails to Authenticate with AD NPS Server; Fails to Establish TLS Tunnel with AD;LDAP

TABLE 39 RADIUS fails to connect to AD NPS server alarm (continued)
Alarm RADIUS fails to connect to AD NPS server
• Ensure that Windows server where AD/NPS server is provisioned can
be reached from the controller web interface
RADIUS fails to authenticate with AD NPS server
TABLE 40 RADIUS fails to authenticate with AD NPS server alarm
Alarm RADIUS fails to authenticate with AD NPS server
Alarm Type racADNPSFailToAuthenticate
Alarm Code 1756
Severity Major
Aggregation Policy From the event code 1756 an alarm is raised for every event. A single event
triggers a single alarm.
Attribute “ctrlBladeMac”=”aa:bb:cc:dd:ee:ff”, “mvnoId”=12, “srcProcess”=”RAC”,
“authSrvrIp”=“1.1.1.1”, “username”=“testuser’
"SCGMgmtIp"="2.2.2.2", “desc”=”Fails to authenticate with AD NPS”
Displayed on the web
interface
[{srcProcess}] Fails to authenticate AD NPS[{authSrvrIp}] on SCG[{SCGMgmtIp}]
for User[{userName}
Description This alarm is triggered when the RADIUS server fails to authenticate with the AD
NPS server.
Recommended Actions
• The shared secret for NPS server should be same as that of
administrator password provisioned in the controller web interface for
AD server
• NPS should be configured to accept request (CHAP and MSCHAPv2)
from the controller
• For CHAP authentication to work the AD server should store the
password in reversible encryption format
• Ensure that NPS is registered with AD server
NOTE
Refer to Authentication Events on page 189.
Fails to establish TLS tunnel with AD/LDAP
TABLE 41 Fails to establish TLS tunnel with AD/LDAP alarm
Alarm Fails to establish TLS tunnel with AD/LDAP
Alarm Type racADLDAPTLSFailed
Alarm Code 1762
Severity Major
Aggregation Policy From the event code 1762 an alarm is raised for every event. A single event
triggers a single alarm.
Attribute “ctrlBladeMac”=”aa:bb:cc:dd:ee:ff”, “mvnoId”=12
“srcProcess”=”RAC”, “authSrvrIp” =“1.1.1.1”
“authSrvrPort”=“636”, "SCGMgmtIp"="2.2.2.2"
“desc”=” Fail to establish TLS Tunnel with LDAP/AD”
Alarm Types
Authentication Alarms
Ruckus SmartCell Gateway 200 Virtual SmartZone High Scale and SmartZone 300 Alarm and Event Reference Guide
76 Part Number: 800-71565-001 Rev A