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Ruckus Wireless Virtual SmartZone High Scale - Connection to CGF Failed; CDR Transfer Failed

Ruckus Wireless Virtual SmartZone High Scale
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Following are the alarms related to GA interface.
Connection to CGF failed on page 96
CDR transfer failed on page 96
CDR generation failed on page 97
Connection to CGF failed
TABLE 81 Connection to CGF failed alarm
Alarm Connection to CGF failed
Alarm Type cnxnToCgfFailed
Alarm Code 1610
Severity Major
Aggregation Policy From the event code 1610 an alarm is raised for every event. A single event
triggers a single alarm.
Auto Clearance The alarm code is auto cleared with the event code 1613.
Attribute “mvnoId”=”2”, “ctrlBladeMac”=”aa:bb:cc:dd:ee:ff”,
“srcProcess”=”cip”, “realm”=”NA”, “radSrvrIp”=”7.7.7.7”,
"cgfSrvrIp"="40.40.40.40", "SCGMgmtIp"="2.2.2.2"
Displayed on the web
interface
Connection with CGF [{cgfSrvrIp}] from RADServerIP [{radSrvrIp}] on
{produce.short.name} [{SCGMgmtIp}]
Description This alarm is triggered when the channel interface processor (CIP) or GPRS
tunneling protocol prime (GTPP) stack detects a connection loss to the charging
gateway function (CGF server.
Recommended Actions Manual intervention is required. Refer to GA Interface Events on page 257 code
1613. The attribute cgfSrvlp should match.
CDR transfer failed
TABLE 82 CDR transfer failed alarm
Alarm CDR transfer failed
Alarm Type cdrTxfrFailed
Alarm Code 1614
Severity Major
Aggregation Policy From the event code 1614 an alarm is raised for every event. A single event
triggers a single alarm.
Attribute “mvnoId”=”2”, “ctrlBladeMac”=”aa:bb:cc:dd:ee:ff”,
“srcProcess”=”cip”, “realm”=”wlan.3gppnetwork.org",
“radSrvrIp”=”7.7.7.7”, "cgfSrvrIp"="40.40.40.40",
"CGF Serv Intf"="2.2.2.2",“cause”=”<reason for failure>”
Displayed on the web
interface
CDR transfer failed from RAD Server [{radSrvrIp}] to CGF [{cgfSrvrIp}] on
{produce.short.name} [{SCGMgmtIp}]
Description This alarm is triggered when the call detail record transfer over Gn' fails.
Recommended Actions Manual intervention is required. Check the web interface for the home location
register (HLR) configuration and also if the HLR can be reached from the
controller.
Alarm Types
GA Interface Alarms
Ruckus SmartCell Gateway 200 Virtual SmartZone High Scale and SmartZone 300 Alarm and Event Reference Guide
96 Part Number: 800-71565-001 Rev A

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