Siemens Hipath 5000 Service Manual

service.fm
P31003-H3560-S403-54-7620, 09/05
HiPath 3000 V6.0, HiPath 5000 V6.0, Provisional Service Manual
12-43
Service
Guided Maintenance
2. Open log.txt file
The log.txt file contains detailed information about the services. You can open this file
via <Installation Directory>/PCSData/Debug.
3. If a required service has not been started, then the HiPath ComScendo service should be
stopped and restarted using the State Viewer.
If the State Viewer has no connection to the HiPath 5000 server, the "Siemens Service
Monitor Service" should be restarted. To do this, click the "Start Server" button (see
Figure 12-3).
If this does not work either, the HiPath ComScendo Service software must be uninstalled
and then reinstalled using the instructions set out in Section 6.6.4.
If problems arise during operation (crashes, incorrect telephone responses, etc.) contact
the relevant service support organization. The *.trc and *.dmp files stored in the diag
subdirectory of the installation directory should also be supplied to service support for di-
agnostic purposes.
Figure 12-5 log.txt File

Siemens Hipath 5000 Specifications

General

Brand	Siemens
Model	Hipath 5000
Category	Telephone
Language	English