EnerSys Alpha Cordex CXC HP - Troubleshoot a Rectifier System; Relays Not Triggered During Alarm Conditions; Rectifier Alarms and Alerts

Cordex®CXCHPControllerSoftwareManual|23-Troubleshooting
ItisrecommendedtousetheComms Lost Action settingontheRelay Details page.Ifcommunication
islostbetweentheinternalcontrollerandtheFXMADIOmodule,therelaywillde-energizefiveminutes
aftercommunicationislost.
Thisfeatureisavailableinversion6.10andlater.TheCANmodulefirmwarealsoneedstobeupdatedto
aversionthatsupportsthisfeature.
23.2. Troubleshoot a rectifier system
Thissectioncoverspossibleissuesandfixesforyoursystem.Alsoseethereadmenotesthatshipwith
thecontrollersoftware.
23.2.1. Relays not triggered during alarm conditions
If the relays are not trigged during alarm conditions try the following:
• Ensurealarmconditionismappedtoarelay(Alarms > All Alarm Settings).
•
Ensurepolarityoftherelayissetcorrectly
•
EnsureCutoffAllAlarmshadnotbeenselected
• EnsureADIOiscommunicating
23.2.2. Rectifier alarms and alerts
Alarm:Analarmisanotificationofachangetothestateofthecontroller.Alarmscanbeconfiguredwith
thresholds(ifapplicable),mappedtorelaysandwilltriggerSNMPnotifications.
Alert:Analertisanotificationfromadevicethatindicatesaproblemorchangeinstate.Analertisnot
configurable.Thestatusofanalertisviewablefromadevice'sdetailedstatuspage.Forexample,toview
rectifieralertsgotoSystems > DC System > Inventory > Rectifiers > Status,andselecttheGO TO
button.
Rectifier Minor Alert:Indicatesapotentialminorproblemthatdoesn'tposeanimmediaterisktothe
rectifier'sabilitytooutputpower.
Rectifier Fail Alert:Indicatesaproblemwiththerectifier'sabilitytooutputpower.
IfthesystemhasanactiveRectifier Minor orRectifier Fail alarm,youcanfindoutthesourceandcause
ofthealarmasfollows:
1. GotoSystems > DC System > Inventory > Rectifiers > Status andlookatthe# Alerts column.
2. LookforarectifierinthelistwithmorethanzeroalertsandselecttheGO TO button.Thepage
displaysaRectifier Alerts tablelistingallpossiblerectifiersalerts.
3. Sortthetabletofindtheactivealerts.SelecttheGO TO buttonforadescriptionofthealert.This
informationallowsyoutotroubleshoottheproblem.
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