EnerSys Alpha Cordex CXC HP User Manual

Cordex®CXCHPControllerSoftwareManual|23-Troubleshooting
1. Isthebatteryproperlyconnected?
a. Checkthewiringbetweenthebattery,shunts,andtherectifiers.
b. Checkthattheshuntsareproperlyconnectedandsized.
2. Istheconfigurationcorrect?
a. GotoSystems > DC System > System Functions > Battery Runtime & Health.Confirm
thatBattery Estimation isEnabled,theLoad Model iscorrectforyoursystem,andthe
Battery LVD valueiscorrect.
b. GotoSystems > DC Systems > Inventory > Battery.SelecttheGO TO buttonand
confirmthattheCapacity Rating andthePeukert Exponent arecorrect.
c. GotoSystems > DC System > System Functions > Battery Test.Forgreatestaccuracy,
checkthattheBattery Test Timeout,whichistheamountoftimethebatteryteststays
activebeforetermination,hasatimevaluethatwillallowthebatterytoreachan80percent
depthofdischarge.CheckthattheBattery Test Termination Voltage isrealistic.Itshould
beLVD+1volt:forexample,a24Vsystemwouldbe22V.
3. Didanythingunexpectedhappenduringthetest?
a. Wastheloadchanged?
b. DidtheACpowergoout?
c. Wasthecontrollerrestarted?GotoController > About > General andchecktheTime
Since Restart.
4. IstheBattery on Discharge alarmactive?Duringadischarge,itisnormaltoseetheBattery
on Discharge alarmactivate.TwoconditionsarerequiredtoactivatetheBattery on Discharge
alarm.1)ThisalarmwillactivatewhenthebatteryvoltageisbelowthebatteryOpen Circuit
Voltage valuewhichcanbefoundinSystems > DC System > Inventory > Battery > Battery
Strings > Battery String.Note:EachbatterystringwithintheBattery Strings tablehasaOpen
Circuit Voltage.2)ThebatterycurrentisbelowCurrent Threshold for Discharging value
whichcanbefoundinSystems > DC System > Inventory > Battery > Charging/Discharging
Thresholds.
Ifanycorrectionsweremadethenallowthebatteriestofullyrecharge(atleast24hours)beforestarting
anotherbatterytest.IfabatterytestshowsEstimated Battery Health foundinSystems > DC System >
System Functions > Battery Runtime & Healthtobelowerthan80percentthenthebatteriesshouldbe
replaced.
23.2.11. Troubleshoot power save
IfPower Save iseitherStopped orSuspended itmaybeduetothefollowingconditions.Pleasereview
thefollowingtableforpossiblecausesandsolutions.FromthewebinterfacegotoSystems > DC
System > System Functions > Power Save.
Table 23-1 Troubleshootingpowersave
Issue Possible cause Solution
PowerSavestatusis:
Stopped - All Mod
Unitsarenotsupport
edforpowersave,
Replacefailedrectifiers.
0350058-J0 Rev AL Page 261

EnerSys Alpha Cordex CXC HP Specifications

General

Brand	EnerSys
Model	Alpha Cordex CXC HP
Category	Controller
Language	English