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Cordex®CXCHPControllerSoftwareManual|23-Troubleshooting

• Turn On Inverters

•

Configuration Helper

23.3.4. Troubleshoot and clear the system error alarm

OccasionallytheinvertersystemwillactivateaSystem Error alarm.Thismayhappenaftermomentary

ACoutages,breakertrips,falsecommunicationproblems,orotherunusualevents.TheSystem Error

alarmisaremindertochecktheT2Slogfile.Itisrecommendedtodownloadandviewthelogfileforany

possibleproblems.Downloadingthelogfilewillalsoclearthealarm.

To check the T2S log file:

1. DeterminewhichT2Sisthesourceofthealarm.NavigatetoSystems > Inverter System > Live

Alerts andlookfortheCheck Log File alarminthelist.WhenevertheCheck Log File alertis

active,theSystem Error alarmwillalsobeactive.TheCheck Log File alertwillbeshownwiththe

serialnumberoftheT2Sthatiscausingthealert.

2. GotoSystems > Inverter System > Inventory > T2Ss andselecttheGO TO buttonoftheT2S

identifiedinthepreviousstep.

3. IntheT2S Expert Operations table,selectGet Log File from T2S.Thiswillinitiateatransferof

thelogfilefromtheT2S.

4. Oncethelogfilehasbeenreceived,selectDownload tosavethefiletoyourcomputer.

Openthefileandlookforanyevententriesthatmightindicateapersistentissue.Forexample,

modulefailuresorcommunicationproblems.Theseproblemsmayindicatetheneedtoreplacea

moduleorinspectcommunicationwiring.

OncethelogfilehasbeentransferredfromtheT2S,theSystem Error alarmwillclear.

23.3.5. Phase saturation alarm

ThePhase Saturation alarmindicatesthatoneormorephasesaredrawingtoomuchpower.Thealarm

activateswhentheratioofactualoutputpower,overthetotalinstalledpower(excludingredundant

inverters),exceedstheSaturation Alarm Threshold parameterconfiguredontheT2Scontroller.This

valueisnormallysetto100percent.ToverifythethresholdvaluedownloadtheT2Sconfiguration.

To check the T2S Saturation Threshold:

1. GotoSystems > Inverter System > Inventory > T2Ss andselecttheGO TO buttonoftheT2S

identifiedinthepreviousstep.

2. IntheT2S Expert Operations table,selectGet Configuration File from T2S.Thiswillinitiatea

transferoftheconfigurationfilefromtheT2S.

3. Oncethefilehasbeenreceived,selectDownload tosavethefiletoyourcomputer.

4. Openthefileinatexteditorandsearchfor“Saturationalarmthreshold”.Thesearchshouldfinda

linesimilarto:“;556;;Saturationalarmthreshold;;80;;%;“.Thevalue80indicatesthethresholdis

80percent.

Page 264 0350058-J0 Rev AL

EnerSys Alpha Cordex CXC HP User Manual

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