EnerSys Alpha Cordex CXC HP - Table 23-2 Example of an Event Entry for Error (Time Column Not Displayed); Table 23-3 Troubleshooting Errors in a Line Power Channels CSV File

Cordex®CXCHPControllerSoftwareManual|23-Troubleshooting
Error Message on Import: Linepoweringmodulesfoundtobecommunicationslostthereforethe
selectedCSVfilewasnotimported.Checkthatthemodulesassignedtothesystemarecommunications
normal.Pleasechecktheeventlogforthemodulesthatwerefoundtobecommunicationslost.
Table 23-2 Exampleofanevententryforerror(timecolumnnotdisplayed):
Source Name Value
ImportLinePowerChannels ModuleisCommsLost 396000014/0114
Solution:
1. CheckthatthemodulethatisindicatedintheValuecolumnispluggedintotheshelf.
2. VerifytheCANbusisenabledforwhicheverCANbusthemoduleiscommunicatingon.Todothis,
gotoController > Communication > CAN.SelecttheGO TO buttonintheCANtabletoview
additionalinformationandeditconfiguration.
3. Ifboth(1)and(2)areenabled,thenverifythephysicalCANwiringtotheshelfisworking.
Error Message on Import:FounderrorsinimportedCSVfile.CSVfilewasnotimported.Pleasecheck
theeventlogtocorrecterrorsandthentryagain.
ThesourceoftheerrorintheEventstableforaLinePowerChannelsImportwillalwaysbe:ImportLine
PowerChannels.
ExamplesofpossibleNameandValueentriesfromtheEventstablearedisplayedinthefollowingtable:
TroubleshootingErrorsinLinePowerChannelsCSVFile.
Table 23-3 TroubleshootingerrorsinalinepowerchannelsCSVfile
Name Value Analysis of value Solution
Nomodulefoundforchan
nel
CSVRow#:98;LPCh:
3-1.1;Load:TestLoad
Theerrorwascaughtin
theCSVfileonrow98.A
modulewasnotfoundon
3-1.1whichcorrespondsto
Shelf-Slot.Channel.Forthe
Loadtobecreatedwhich
wasnamedTestLoad.
Note: The Load portion
may be truncated if the
load name exceeded avail
able space.
1. Checkthatamod
uleisinsertedfor
Shelf3inSlot1
oftheLinePower
System.
2. RemovetheLoad
Name entryifthere
wasnoloadintend
edtobecreatedfor
thischannel.
0350058-J0 Rev AL Page 267