EnerSys Alpha Cordex CXC HP - Line Power System Overload; Line Power System Transient Events; Line Power Channels File Import Errors

Cordex®CXCHPControllerSoftwareManual|23-Troubleshooting
23.4.3. Line power system overload
Ifthelinepowersystemisoverloaded,oneormoremoduleswillstartflashingthefrontpanelLEDs
yellow.Eventuallytheinputvoltagelowalarmmaybeactivatedifitisconfiguredandenabled.
Ifthisoccursitmaybenecessarytoaddmorecapacityattheinputtothelinepowersystem,reducethe
powerdrawnbytheremoteloadoraddmorelinepowermodules.
23.4.4. Line power system transient events
Dependingoncircumstancesaremoteloadmayexperienceabrown-outormomentarylossofpower.
Thisissometimescausedbyachannelthathashadatransientlowoutputvoltage,groundfaultorover-
voltageprotectionshutdown.Sincethesetransientsoccurtooquicklytotriggeranalarmtheyareinstead
loggedtothemodulealertlog.Afterasuspectedtransientevent:
1. GotoLogs > Events & Alerts andviewtheModule Alerts table.
2. IntheSearch field,type“transient”.Thetablenowshowsonlythetransienteventsthathave
occurred.Ifthetableisemptythennotransientsweredetected.
3. Eachentryforatransienteventshowstheserialnumberofthemoduleresponsible.Notetheserial
number.
4. GotoSystems > Line Power System > Inventory > Line Power Modules andtypetheserial
numberofthemoduleinthesearchfield.Allothermodulesshouldnowbefilteredoutleavingonly
themoduleofinterest.
5. UsetheLocate buttontovisuallyidentifythemoduleintherack.
6. Dependingonthetypeoftransienteventdetected,itmaybenecessarytounplugandinsertthe
moduletoensureitisfullyseated,replacethemoduleorcheckandfixanychannelconnections.
23.4.5. Line power channels file import errors
Thissectiondescribeserrorsthatmaybepresentedwhenimportingalinepowerchannelsfileandhowto
potentiallyfixtherelatederror.
Error Message on Import: Nolinepoweringmodulesfoundassignedtothesystemthereforethe
selectedCSVfilewasnotimported.Pleasecheckthattherearelinepowermodulespresentand
assignedtothesystemandtryagain.
Solution:
1. Checkthattherearelinepowermodulesacquired.Toseeacquiredmodules,onthecontroller,go
totheModules pageandchecktheCAN Modules table.
2. IfmodulesareacquiredintheCAN Modules table,gotoSystems > Line Power System > Line
Power Modules > Modules Available for Assignment > Assign All.
3. Ifmodulesareacquiredbutthetablein(2)doesnotdisplayanythingthenverifythatthecorrect
linepowersystemiscreated.
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