Error code Description Action
238.06 Sensor (duplex exit) static jam and sensor (double-
feed) static jam (external duplex)
Media remains on the sensor (duplex exit) and the
sensor (double-feed) during the warm-up
sequence.
Go to
“Sensor (duplex exit) static jam service
check (external duplex)” on page 114.
238.07 Sensor (duplex input) static jam, sensor (double-
feed) static jam, and sensor (duplex exit) (external
duplex)
Media remains on the sensor (duplex input),
sensor (double‑feed), and the sensor (duplex exit)
during the warm-up sequence.
Go to
“Sensor (duplex input) lingering jam
service check” on page 106.
239 error messages
Error code Description Action
239.00 Mechanical feed error or timing error (external
duplex)
Mechanical feed error or timing error.
Go to
“Mechanical feed error or timing error
(external duplex) service check” on page
115.
239.01 External duplex assembly error (external duplex)
Mechanical feed error or timing error.
Go to
“External duplex assembly error
(external duplex) service check” on page
116.
239.02 External duplex assembly error (external duplex)
Mechanical feed error or timing error.
239.03 Device controls response error (external duplex)
Mechanical feed error or timing error.
239.04 Input device ready response error (external
duplex)
Mechanical feed error or timing error.
239.05 Output device response error (external duplex)
Mechanical feed error or timing error.
239.06 Failed the last page of a staple job (external
duplex)
Mechanical feed error or timing error.
239.07 Select output device error (external duplex)
Mechanical feed error or timing error.
239.08 Input source ready error (external duplex)
Mechanical feed error or timing error.
239.11 Sensor (input) late jam from duplex (external
duplex)
Media is late reaching the sensor (input) within the
specified time during the second side printing
using the external duplex.
Go to
“Sensor (input) late jam service check”
on page 73.
7462
Diagnostic information
109
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