Left tamper does not leave home position failure (oset stacker) service check
Action Yes No
Step 1
Check all the connections on the output option controller card, and
if necessary, replace the connections.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Check the tamper drive belt for damage, and if necessary, replace
the tamper drive belt.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Check the left tamper motor assembly for damage, and if
necessary, replace the left tamper motor assembly. Go to
“MFP
stapler assembly tamper drive motor assembly removal” on
page 492.
Does the problem remain?
Go to step 4. The problem is
solved.
Step 4
Check the sensor (tamper HP), and if necessary, replace the sensor.
Go to
“Sensor (MFP stapler assembly tamper HP left and right)
removal” on page 498.
Does the problem remain?
Go to step 5. The problem is
solved.
Step 5
Replace the output option.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Right tamper does not leave home position failure (oset stacker) service check
Action Yes No
Step 1
Check all the connections on the output option controller card, and
if necessary, replace the connections.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Check the tamper drive belt for damage, and if necessary, replace
the tamper drive belt.
Does the problem remain?
Go to step 3. The problem is
solved.
7462
Diagnostic information
147