Action Yes No
Step 7
Check if the display on the operator panel changes every time the
sensing area of the sensor (narrow media) is interrupted or
blocked?
a Enter the Diagnostic mode.
b Select Base sensor tests.
c Observe the line item, “input.”
If necessary, replace the sensor.
Does the problem remain?
Go to step 8. The problem is
solved.
Step 8
Check the above sensor for proper connection, and if necessary,
replace the connection.
Does the problem remain?
Go to step 9. The problem is
solved.
Step 9
Remove obstructions in the aligner assembly.
Does the problem remain?
Go to step 10. The problem is
solved.
Step 10
Check the transfer roll assembly for damage, and if necessary,
replace the transfer roll assembly. Go to
“Transfer roll assembly
removal” on page 351.
Does the problem remain?
Go to step 11. The problem is
solved.
Step 11
Perform a print test and check if the media is transported and able
to reach the sensor (fuser output). If necessary, replace the main
drive motor assembly. Go to
“Main drive motor assembly
removal” on page 312.
Does the problem remain?
Go to step 12. The problem is
solved.
Step 12
Perform a print test.
Does the problem remain?
Contact next level of
support.
The problem is
solved.
7462
Diagnostic information
79