Main drive motor assembly load error service check
Action Yes No
Step 1
Check the fuser wiper cover assembly for missing parts or damage,
such as cracks. If necessary, replace the fuser wiper cover
assembly. See
“Fuser wiper cover assembly removal” on
page 375.
Does the problem remain?
Go to step 2. Problem is solved.
Step 2
Remove all media present in the media path.
Does the problem remain?
Go to step 3. Problem is solved.
Step 3
Connect the cables on the main drive motor assembly.
Does the problem remain?
Go to step 4. Problem is solved.
Step 4
Connect the cables on the system card.
Does the problem remain?
Go to step 5. Problem is solved.
Step 5
Replace the main drive motor assembly. See
“Main drive motor
assembly removal” on page 312.
Does the problem remain?
Go to step 6. Problem is solved.
Step 6
Replace the system card. Go to
“System card assembly removal”
on page 321.
Does the problem remain?
Contact next level of
support.
Problem is solved.
7462
Diagnostic information
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