Lexmark 7462 series - Page 95

Action Yes No
Step 8
Check the redrive assembly for damage. If necessary, replace the
redrive assembly. Go to
“Redrive assembly removal” on
page 374.
Does the problem remain?
Go to step 9. The problem is
solved.
Step 9
Perform a print test and check the redrive motor assembly for
proper operation. If necessary, replace the redrive motor assembly.
Go to
“Redrive motor assembly removal” on page 379.
Does the above component operate properly?
Go to step 10. The problem is
solved.
Step 10
Perform a print test.
Does the problem remain?
Contact the next
level of support.
The problem is
solved.
Sensor (fuser output) static jam service check
Action Yes No
Step 1
Check the fuser wiper cover assembly for missing parts or damage,
such as cracks. If necessary, replace the fuser wiper cover
assembly. See
“Fuser wiper cover assembly removal” on
page 375.
Does the problem remain?
Go to step 2. Problem is solved.
Step 2
Remove any prestaged or jammed media.
Does the problem remain?
Go to step 3. Problem is solved.
Step 3
Check the sensor (fuser output) for proper operation.
a Enter the diagnostic mode.
b Select Base sensor tests.
c Observe the line item “input.”
Does the display on the operator panel change every time the
sensing area of the above sensor is interrupted or blocked?
Go to step 4. Go to step 4.
Step 4
Check the above sensor for proper connection, and if necessary,
replace the connection.
Does the problem remain?
Replace the fuser
unit assembly. See
“Fuser unit
assembly removal”
on page 373.
Problem is solved.
7462
Diagnostic information
95