WorkCentre 3210/3220 Multifunction Printer Service Manual 3-9
Error Messages and Codes
Paper Jam 0
After a pick operation, the leading edge of the media does not reach the Feed
Sensor on time, or the Feed Sensor failed to indicated the leading edge.
Applicable Error Message
■ Paper Jam 0
Initial Actions
■ Clean the Pick Up Roller and Holder Pad.
■ Try feeding media from a different location.
■ Check the paper path for obstructions or debris.
■ Cycle printer power.
■ If the problem persists, refer to the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Main Controller Board, PL1.0.2
■ Pick Up Roller, PL4.0.26
■ Pick Up Solenoid, PL4.0.37
■ Feed Sensor, PL4.0.75
■ Holder Pad, PL7.0.14
■ Map 2 - Drive Locator
■ Map 5 - Main Controller Board
■ Main Controller Board