Xerox WORKCENTRE 3210

3-22 WorkCentre 3210/3220 Multifunction Printer Service Manual
Error Messages and Codes
Toner Empty or Exhausted
The Print Cartridge has reached the end of life count. Selecting Continue on
the Control Panel restore print operation temporarily.
Applicable Error Message
■ Toner Empty
■ Toner Exhausted
Initial Actions
■ Replace the Print Cartridge.
■ Cycle system power.
■ If problem persists, refer to the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Main Controller Board, PL 1.0.2
■ Print Cartridge, PL1.0.21
■ Map 5 - Main Controller Board
■ Power and Fuser
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Toner Remaining count.
Is the cartridge at or near end of life?
Replace the
cartridge.
Go to step 2.
2 Reseat the Print Cartridge and cycle
system power.
Does the error persist?
Go to step 3. Complete.
3 Reseat CN20 on the Main Controller
Board and cycle system power.
Does the error persist?
Go to step 4. Complete.
4 Check for +3.3V at CN20-4.
Is +3.3V available at CN20-4?
Go to step 5. Replace the
Main Controller
Board
(
page 8-100).
5 Replace the Print Cartridge.
Does the error persist?
Replace the
Main Controller
Board
(
page 8-100).
Complete.