WorkCentre 3210/3220 Multifunction Printer Service Manual 3-23
Error Messages and Codes
Fuser Errors
Hazardous voltage is connected to the Fuser. Remove the Power Cord from
the printer before starting the procedure.
Fuser Heat Errors
There is a Fuser thermal error.
Allow the Fuser to cool before starting the procedure.
Applicable Error Messages
■ Open Heat Error
■ Low Heat Error
■ Over Heat Error
Initial Actions
■ Check the Fuser for damage or debris.
■ Cycle printer power.
■ If the problem persists, refer to the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map Reference
■ Fuser, PL8.0.0
■ Thermistor, PL8.0.5
■ Thermostat, PL8.0.7
■ Halogen Lamp, PL8.0.30
■ Map 5 - Main Controller Board
■ Map 7 - Power Supply
■ Map 8 - Left Side Harness
■ Power and Fuser
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Reseat the Fuser connections.
Does the error still occur?
Go to step 2. Complete.
2 Run the Fuser Temp test from EDC.
Does the Thermostat operate
correctly?
Go to step 3. Replace the
Thermostat
(
page 8-16).
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