WorkCentre 3210/3220 Multifunction Printer Service Manual 1-23
General Information
Print Cartridge Life
When the Print Cartridge life has ended, the printer stops accepting print
request (life of the Print Cartridge is counted by the counter in the CRUM).
Print the Supplies Information page to check Print Cartridge life status.
Firmware Update
The Main Controller Board firmware can be updated by customers and
service technicians. Firmware updates are available at www.xerox.com/office/
support.
Diagnostics
Two types of diagnostic functions are available:
1. Auto Diagnostics: The printer performs several self-tests. When turned
On, a routine of power up tests (POST) check key operational
characteristics. During operation, the printer monitors system
performance.
2. Manual Diagnostics: EDC, Tech mode, and test prints are all tools for the
diagnosis and repair of printer problems. These tools are only availabe to
qualified service personnel.
CentreWare IS
The CentreWare IS enables the user to monitor the printer’s status. Users can
access the CentreWare IS menu to add and/or update the printer’s
information as needed.
Print Cartridge Error Information
Print Cartridge Status Functionality
Xerox Toner Low Continues to print.
Xerox Toner Empty Continues to print until hard
stop.
Updated Firmware Windows - via Network (port 9100)
Main Controller Board Available