WorkCentre 3210/3220 Multifunction Printer Service Manual 5-25
Print-Quality Troubleshooting
Stains on the Front of the Page
The background of the front of the page is stained. This could indicate toner
leakage from the Print Cartridge or damage or debris on the Transfer Roller
surface.
Initial Actions
■ Check for toner leakage from the Print Cartridge.
■ Run the Clean Drum procedure from the Maintenance menu.
Troubleshooting Reference Table
Applicable Parts Example Print
■ Transfer Roller, PL1.0.11
■ Print Cartridge, PL1.0.21
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Transfer Roller for
contamination.
Is the Transfer Roller surface dirty?
Perform Clean
Drum
procedure.
Go to step 2.
2 Check the Print Cartridge for damage
or leakage.
Is the Print Cartridge damaged?
Replace the
Print Cartridge
(8-7).
Complete.
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