3-24 WorkCentre 3210/3220 Multifunction Printer Service Manual
Error Messages and Codes
Laser Unit Errors
An error was detected in the Laser Unit.
Applicable Error Messages
â– Polygon Motor Error
â– Hsync Error
Initial Actions
â– Cycle printer power.
â– If the problem persists, refer to the following procedure.
3 Run the Fuser Control test from EDC.
Does the Thermistor operate
correctly?
Go to step 4. Replace the
Thermistor
(
page 8-15).
4 Check the Halogen Lamp for damage
or overheating.
Is the Halogen Lamp damaged or
show signs of overheating?
Replace the
Halogen Lamp
(
page 8-27).
Replace the
Fuser
(
page 8-13).
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
â– Main Controller Board, PL1.1.2
â– Laser Unit, PL1.1.12
â– Map 5 - Main Controller Board
â– Laser Unit and I/O
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the wiring harness connections
between the Laser Unit and the Main
Controller Board.
Are the connectors secure?
Go to step 2. Reconnect the
connectors.
2 Check the Laser Unit installation.
Reseat the Laser Unit.
Does the error still occur?
Replace the
Laser Unit
(
page 8-95).
Replace the
Main Controller
Board
(
page 8-100).
Troubleshooting Procedure Table (continued)
Step Actions and Questions Yes No