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Xerox WORKCENTRE 3210 Service Manual

Xerox WORKCENTRE 3210
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WorkCentre 3210/3220 Multifunction Printer Service Manual 3-35
Error Messages and Codes
Network Configuration Errors
Send Error
Failed to access, authenticate, or connect to the SMTP/SMB/FTP server.
Applicable Error Messages
â–  Send Error (AUTH)
â–  Send Error (DNS)
â–  Send Error (POP3)
â–  Send Error (SMTP)
â–  Send Error Wrong Config
â–  Connection Error
Initial Actions
â–  Check network and data configuration settings.
â–  Cycle printer power.
â–  If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
â–  Main Controller Board, PL1.0.2 â–  Map 5 - Main Controller Board
â–  Laser Unit and I/O
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the network connection to the
printer using the ping command.
Does the printer respond?
Go to step 4. Go to step 2.
2 Check the LAN connections.
Is the connection secure?
Go to step 3. Reseat the LAN
connector.
3 Print a Network Configuration report.
Are the TCP/IP settings correct?
Go to step 4. Correct printer
settings.
4 Check server configuration.
Is the server configured to accept
incoming data?
Go to step 5. Correct server
settings.

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Xerox WORKCENTRE 3210 Specifications

General IconGeneral
Print TechnologyLaser
FunctionsPrint, Copy, Scan, Fax
Print SpeedUp to 24 ppm
Duplex PrintingManual
Monthly Duty CycleUp to 30, 000 pages
Processor Speed360 MHz
Memory128 MB
Standard Paper Capacity250 sheets
Scanner TypeFlatbed, ADF
Fax Transmission Speed33.6 Kbps
ConnectivityUSB 2.0, Ethernet
Media Sizes SupportedA4, A5, B5, Executive, Folio, Legal, Letter
Scan ResolutionUp to 4800 x 4800 dpi
Maximum Paper Size8.5 x 14 in (Legal)
Operating System CompatibilityWindows, Mac OS
Print Resolution600 x 600 dpi

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