3-30 WorkCentre 3210/3220 Multifunction Printer Service Manual
Error Messages and Codes
USB Read/Write Errors
The printer was unable to communicate with the USB memory device.
The A type, USB Port on the front of the printer is designed for USB V1.1 and
USB V2.0 memory devices. The printer supports USB memory devices with a
FAT16/FAT32 format and sector size of 512 bytes.
These functions are supported for a USB memory device:
â– Saved scanned documents on the USB memory device
â– Print from the USB memory device
â– Back up address, phone book, and system settings
â– Restore backup files to printer memory
â– Format the USB memory device
â– Check available space on the USB memory device
Applicable Error Messages
â– Data Read Fail, Check USB Mem.
â– Data Write Fail, Check USB Mem.
Supported File Types
USB supported file types are:
â– PRN: PCL 6 compatible. PRN files created by selecting the Print to File
check box available as an printing option on most applications.
â– BMP Uncompressed
â– TIFF 6.0 Baseline
â– JPEG Baseline
â– PDF 1.4 and below
Initial Actions
â– Check the USB memory device in a different system.
â– Check the file format of the stored data.
â– Cycle system power.
â– If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
â– Main Controller Board, PL1.0.2
â– USB Host Board, PL6.3.1.11
â– UI Assembly, PL 6.4.1
â– Map 5 - Main Controller Board
â– Laser Unit and I/O