3-30 WorkCentre 3210/3220 Multifunction Printer Service Manual
Error Messages and Codes
USB Read/Write Errors
The printer was unable to communicate with the USB memory device.
The A type, USB Port on the front of the printer is designed for USB V1.1 and
USB V2.0 memory devices. The printer supports USB memory devices with a
FAT16/FAT32 format and sector size of 512 bytes.
These functions are supported for a USB memory device:
■ Saved scanned documents on the USB memory device
■ Print from the USB memory device
■ Back up address, phone book, and system settings
■ Restore backup files to printer memory
■ Format the USB memory device
■ Check available space on the USB memory device
Applicable Error Messages
■ Data Read Fail, Check USB Mem.
■ Data Write Fail, Check USB Mem.
Supported File Types
USB supported file types are:
■ PRN: PCL 6 compatible. PRN files created by selecting the Print to File
check box available as an printing option on most applications.
■ BMP Uncompressed
■ TIFF 6.0 Baseline
■ JPEG Baseline
■ PDF 1.4 and below
Initial Actions
■ Check the USB memory device in a different system.
■ Check the file format of the stored data.
■ Cycle system power.
■ If the problem persists, follow the procedure below.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Main Controller Board, PL1.0.2
■ USB Host Board, PL6.3.1.11
■ UI Assembly, PL 6.4.1
■ Map 5 - Main Controller Board
■ Laser Unit and I/O
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