WorkCentre 3210/3220 Multifunction Printer Service Manual 3-33
Error Messages and Codes
Fuser Fan Locked
The Main fan has stopped rotating.
Applicable Error Message
■ Fuser Fan Locked
Initial Actions
■ Cycle printer power.
■ If the problem persists, refer to the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Main Controller Board, PL1.0.2
■ Main Fan, PL4.0.39
■ Map 5 - Main Controller Board
■ Main Controller Board
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Fan for damage or debris.
Is the Fan damaged or obstructed by
debris?
Clean or replace
the Fan
(
page 8-110).
Go to step 2.
2 Run the Fuser Fan test from EDC
mode.
Did the Fan rotate?
Go to step 6. Go to step 3.
3 Check the wiring harness connections
between the Main Controller Board
(CN2) and the Fan.
Are the connections secure?
Go to step 4. Reseat the
connections.
4 Check for +5V at CN2-3.
Is +5V present at CN2-3?
Go to step 5. Go to step 6.
5 Replace the Fan.
Does the error persist?
Replace the
Main Controller
Board
(
page 8-100).
Complete.
6 Check for +5V at CN16-14.
Is +5V present at CN16-14?
Replace the
Main Controller
Board
(
page 8-100).
Replace the
Power Supply
(
page 8-104).