WorkCentre 3210/3220 Multifunction Printer Service Manual 5-29
Print-Quality Troubleshooting
Incomplete Fusing
The toner is not completely fused to the paper and easily rubs or flakes off.
Initial Actions:
■ Verify the correct media type is set.
Troubleshooting Reference Table
Applicable Parts Example Prints
■ Fuser, PL8.0.0
■ Print Cartridge, PL1.0.21
■ Power Supply, PL1.0.4
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Run the Clean Drum procedure from
the Maintenance menu.
Does the problem persist?
Go to Step 2 Complete.
2 Check the media.
Is the media dry, recommended type,
and loaded correctly?
Go to step 3. Replace the
media.
3 Check the media settings.
Does the loaded media type/size
match the setting displayed on the
Control Panel?
Go to Step 4. Adjust the setting
to a heavier type.
4 Check the Print Cartridge.
Is the Print Cartridge damaged?
Go to step 5. Replace the Print
Cartridge (
8-11).
5 Reseat the Fuser.
Does the problem persist?
Go to step 6. Complete.
6 Replace the Fuser (8-7).
Does the problem persist?
Replace the
Power Supply
(
8-100).
Complete.