Xerox WORKCENTRE 3210

3-20 WorkCentre 3210/3220 Multifunction Printer Service Manual
Error Messages and Codes
Install Toner
The Print Cartridge is not installed.
Applicable Error Message
■ Install Toner
Initial Actions
■ Clean the HVPS contacts on the Print Cartridge
■ Cycle printer power.
■ If problem persists, refer to the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Print Cartridge, PL1.0.21
■ HV ICT Shaft, PL4.0.6.1
■ HV Spring ETC, PL4.0.6.2
■ HVPS, PL1.0.3
■ Map 6 - HVPS
■ Power and Fuser
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Reseat the Print Cartridge.
Does the error persist?
Go to step 2. Complete.
2 Clean the HVPS contacts on the Print
Cartridge and frame.
Does the error persist?
Go to step 3. Complete.
3 Replace the Print Cartridge.
Does the error persist?
Go to step 4. Complete.
4 Check the HV contacts located in the
frame behind the HVPS.
Are the contacts installed correctly and
is spring tension adequate?
Replace the
HVPS
(
page 8-101).
Repair the
contacts.