Xerox WORKCENTRE 3210 Service Manual

5-12 WorkCentre 3210/3220 Multifunction Printer Service Manual
Print-Quality Troubleshooting
Black Print
The entire image is black. Charge voltage from the HVPS to the Print
Cartridge is not available due to damaged or dirty contacts.
Initial Actions
■ Check the connection between the Main Controller Board and HVPS.
■ Check the connection between the HVPS and Print Cartridge.
Troubleshooting Reference Table
Applicable Parts Example Print
■ Main Controller Board, PL1.0.2
■ HPVS, PL1.0.3
■ Laser Unit, PL1.0.12
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the connectors between the
Main Controller Board and HVPS.
Are the connectors secure?
Go to step 3. Reconnect the
connectors.
Go to step 2.
2 Does the error still occur? Go to step 3. Complete.
3 Reseat the HVPS (8-64).
Does the error still occur?
Replace the
HVPS (
8-64).
Go to step 4.
Complete.
4 Does the error still occur? Replace the
Laser Unit
(
8-57).
Go to step 5.
Complete.
5 Does the error still occur? Replace the
Main Controller
Board (
8-62).
Complete.
Black Print

Xerox WORKCENTRE 3210 Specifications

General

Print Technology	Laser
Functions	Print, Copy, Scan, Fax
Print Speed	Up to 24 ppm
Duplex Printing	Manual
Monthly Duty Cycle	Up to 30, 000 pages
Processor Speed	360 MHz
Memory	128 MB
Standard Paper Capacity	250 sheets
Scanner Type	Flatbed, ADF
Fax Transmission Speed	33.6 Kbps
Connectivity	USB 2.0, Ethernet
Media Sizes Supported	A4, A5, B5, Executive, Folio, Legal, Letter
Scan Resolution	Up to 4800 x 4800 dpi
Maximum Paper Size	8.5 x 14 in (Legal)
Operating System Compatibility	Windows, Mac OS
Print Resolution	600 x 600 dpi