WorkCentre 3210/3220 Multifunction Printer Service Manual 4-15
General Troubleshooting
Fuser Gear Damaged from Overheating
There is a repetitive jam at the Fuser or the Fuser rollers are not turning.
Allow the Fuser to cool before beginning the procedure.
Initial Actions
■ Ensure that the Fuser is secured to the printer.
■ Cycle printer power.
■ If the problem persists, refer to the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map Reference
■ Main Controller Board, PL1.0.2
■ Power Supply, PL1.0.4
■ Fuser, PL8.0.0
■ Halogen Lamp, PL8.0.30
■ Map 1 - Circuit Board Locator
■ Map 5 - Main Controller Board
■ Power and Fuser
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the Halogen Lamp for damage
or overheating.
Is the Halogen Lamp damaged?
Replace the
Halogen Lamp
(
page 8-27).
Go to step 2.
2 Replace the Fuser (page 8-13).
Does the error still occur?
Replace the
Power Supply
(
page 8-104).
Go to step 3.
3 Reseat connections on the Main
Controller Board.
Does the error still occur?
Replace the
Main Controller
Board
(
page 8-100).
Complete.
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