Xerox WORKCENTRE 3210

WorkCentre 3210/3220 Multifunction Printer Service Manual 3-31
Error Messages and Codes
System Errors
Main Motor Locked
The Drive Unit Assembly has stopped rotating.
Applicable Error Message
■ Main Motor Locked
Initial Actions
■ Cycle printer power.
■ If the problem persists, refer to the following procedure.
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the USB memory device,
Press the Direct USB button.
Does the printer detect the device?
Go to step 2. Go to step 3.
2 Check the USB memory device in a
different machine.
Is the device readable?
Go to step 3. The device is
damaged or
formatted
incorrectly
3 Check for +5V at the USB Host Board
connection to the Main Controller
Board CN15-1.
Is +5V present at CN15-1?
Go to step 4. Replace the
Main Controller
Board
(
page 8-100).
4 Check the wiring harness between the
USB Host Board and the Main
Controller Board.
Is the harness damaged or
disconnected?
Repair or
connect the USB
host harness.
Replace the
USB Host PBA
(
page 8-56).
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Main Controller Board, PL1.0.2
■ Drive Unit Assy, PL5.0.0
■ Map 2 - Drive Locator
■ Map 5 - Main Controller Board
■ Main Controller Board