WorkCentre 3210/3220 Multifunction Printer Service Manual 5-27
Print-Quality Troubleshooting
Blank Page (1)
The entire image area is blank. Charge voltage from the HVPS to the Print
Cartridge is not available due to damaged or dirty contacts.
Initial Actions
■ Check the connection between the HVPS and Print Cartridge.
■ Ensure there are no debris on the transfer path.
■ Check to ensure that there is nothing blocking the Laser windows.
Troubleshooting Reference Table
Applicable Parts Example Print
■ Main Controller Board, PL1.0.2
■ Print Cartridge, PL1.0.21
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Clean the contacts on the Print
Cartridge and inside of the printer.
Does the error still occur?
Go to step 2. Complete.
2 Reseat the Main Controller Board
connections (
8-62).
Does the error still occur?
Replace the
Main Controller
Board (
8-62).
Complete.
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