3-6 WorkCentre 3210/3220 Multifunction Printer Service Manual
Error Messages and Codes
Error Message Summary
The Error Message Summary table lists possible errors and page references
for the corrective procedure.
â– The Message column provides the message relating to the error.
â– The Cause column lists the probable cause of the error.
â– The Initial Action column provides the first step to correct the error.
â– The Go To column references the page number for the procedure.
Use this table to identify the proper procedure to correct the reported error.
Error Message Summary
Message Cause Initial Action Go To
Jam Errors
Paper Jam 0
Open/Close Door
Jam in the Tray feed area. Clear the jam. 3-9
Paper Jam 1
Open/Close Door
Jam inside the media path. Clear the jam. 3-10
Paper Jam 2
Check Inside
Jam in the exit area. Clear the jam. 3-12
Document Jam Jam in the ADF. Clear the jam. 3-13
Duplex Jam 0
Check Inside
Jam during duplex printing. Clear the jam. 3-15
Duplex Jam 1
Open/Close Door
Jam during duplex printing. Clear the jam. 3-15
Tray and Media Errors
Tray 1or 2
Paper Empty
There is no media in the indicated
Tray.
Load the Tray. 3-16
Tray 1 or 2
Paper Mismatch
The media size settings do not
match the loaded media.
Correct the size
mismatch.
Out-Bin Full The output tray is full. Remove paper. 3-18
Print Cartridge Errors
Install Toner Print Cartridge is not installed. Install a Print Cartridge. 3-20
Invalid Toner Installed Print Cartridge is not
compatible.
Install a genuine Print
Cartridge.
3-21
Toner Empty Print Cartridge near end of life. Replace the cartridge. 3-22
Toner Exhausted Print Cartridge end of life. Replace the cartridge. 3-22
To Next Page
Loading...
Need help?
General
