WorkCentre 3210/3220 Multifunction Printer Service Manual 3-17
Error Messages and Codes
Paper Mismatch
The Width Sensor indicates the media fed does not match the media size
settings for the Tray.
Applicable Error Message
■ Tray 1 or Tray 2 Paper Mismatch
Initial Actions
■ Check the NVM settings for media size.
■ Cycle printer power.
■ If the problem persists, refer to the following procedure.
Troubleshooting Reference Table
Applicable Parts Wiring and Plug/Jack Map References
■ Main Controller Board, PL1.0.2 ■ Map 3 - Sensor Locator
■ Main Controller Board
■ Fax Board and Optional Tray
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Go to step 2.
2 Go to step 3.
3 Complete.