5-22 WorkCentre 3210/3220 Multifunction Printer Service Manual
Print-Quality Troubleshooting
Black/White Spot
Dark or blurry spots appear on the page. If black spots occur periodically, the
rollers in the Print Cartridge may be contaminated with dust or debris. If faded
areas or voids occur in a black image at intervals of 75.5 mm, or black spots
occur elsewhere, check the OPC drum surface.
Initial Actions
â– Check Print Cartridge life.
â– Ensure there are no debris on the OPC drum of the Print Cartridge.
Troubleshooting Reference Table
Applicable Parts Example Print
â– Transfer Roller, PL1.0.11
â– Print Cartridge, PL1.0.21
Troubleshooting Procedure Table
Step Actions and Questions Yes No
1 Check the paper path.
Are there any debris or toner
contamination on the paper path?
Clean the paper
path.
Go to step 2.
2 Run the OPC cleaning procedure.
Does the error still occur?
Go to step 3. Complete.
3 Check for spot’s at regular intervals.
â– Charge roller: 26.7 mm interval
â– OPC drum: 75.5 mm interval
Is there repeating spots on the page?
Replace the
Print Cartridge
(
8-7).
Go to step 4.
4 Check the Print Cartridge for damage.
Is the Print Cartridge damaged?
Replace the
Print Cartridge
(
8-7).
Go to step 5.
5 Check the Transfer Roller life usage.
Is the Transfer Roller life expired?
Replace the
Transfer Roller
(
8-10).
Complete.