WorkCentre 3210/3220 Multifunction Printer Service Manual 5-9
Print-Quality Troubleshooting
Print-Quality Troubleshooting Procedures
Print-Quality Defect Definitions
The following table lists print-quality defects, their definition, and the page
where each corrective procedure appears.
Defect Definition Go to
Repeating Defects A pattern of horizontal lines or spots. 5-9
Light or Undertone
Print
The overall image density is too light. 5-11
Black Print The entire image area is black. 5-12
Uneven Density Density is uneven between left and right sides. 5-13
Background
Contamination
A light or gray contamination appears on all or most of
the page.
5-14
Ghosting (1) There is ghosting at 75.5 mm intervals on the entire
print.
5-15
Ghosting (2) Ghosting appears at 75.5 mm intervals. 5-16
Ghosting (3) Ghosting appears at 62.8 mm and 77.6 mm intervals. 5-17
Vertical White Lines There are faded or white lines from the leading edge to
the trailing edge.
5-18
Vertical Lines are
Curved
The vertical components of the image are curved. 5-19
Vertical Black Line
or Band
There are faded or black lines from the leading edge to
the trailing edge.
5-20
Horizontal Black
Line or Band
There are black lines running parallel with the leading
edge of the print.
5-21
Black or White
Spots
The toner image is not completely fused to the paper.
The image easily rubs off.
5-22
Skew The printed image is not parallel with the media. 5-23
Stains on the Front
of the Page
The background of the front of the page is stained. 5-25
Stains on the Back
of the Page
The background of the back of the page is stained. 5-26
Blank Page (1) The entire image area is blank. 5-27
Blank Page (2) The entire print is blank. One or several blank pages are
printed.
5-28
Incorrect
Magnification
Incorrect magnification when copying with the ADF
feeding.
5-30
Lines or Streaks
from ADF
There are lines or streaks on copies from the ADF. 5-31
Spots from ADF There are spots on copies from the ADF. 5-32
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