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Xerox WORKCENTRE 3210 Service Manual

Xerox WORKCENTRE 3210
416 pages
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WorkCentre 3210/3220 Multifunction Printer Service Manual 3-7
Error Messages and Codes
Fuser Errors
Low Heat Error The Fuser did not reach Standby
temperature within 10 seconds.
Plug the printer directly
into the wall outlet.
3-23
Over Heat Error The Fuser exceeded temperature
set points.
Check the Fuser and
Fan vents for debris.
3-23
Open Heat Error The Fuser did not reach Ready
temperature within 20 seconds.
Plug the printer directly
into the wall outlet.
3-23
Laser Unit Errors
Polygon Motor The Laser unit motor failed. Check the Laser Unit
connection.
3-24
Hsync Error Laser Unit control error. Check the Laser Unit
connection.
3-24
Fax Communication and Configuration Errors
[COMM. Error] A Fax communication error. Check NVM settings. 3-26
Memory Full The memory is full. Delete unnecessary Fax
jobs or split the Fax into
more than one
transmission.
3-27
[Line Error] Cannot connect with the
receiving Fax or contact lost.
Try again. If the error
persists, turn ECM
mode on.
3-29
Line Busy The receiving Fax did not answer
or the line is already engaged.
Try again after a few
minutes.
3-29
[No Answer] The receiving Fax has not
answered after several attempts.
Check the receiving
machine.
3-28
Network Configuration Errors
Connection Error Connection to SMTP server
failed.
Check server settings
and network cable.
3-35
Send Error
(AUTH)
An SMTP authentication error. Check authentication
settings.
3-35
Send Error (DNS) There is a problem in DNS. Check DNS settings. 3-35
Send Error
(POP3)
There is a problem in POP3. Check POP3 settings. 3-35
Send Error
(SMTP)
There is a problem in SMTP. Change to the available
server.
3-35
Send Error —
Wrong Config
There is a problem on the
network interface card.
Check network settings. 3-35
IP conflict The IP address is being used by
another device.
Check the IP address
and reset it if necessary.
3-36
Error Message Summary (continued)
Message Cause Initial Action Go To

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Xerox WORKCENTRE 3210 Specifications

General IconGeneral
Print TechnologyLaser
FunctionsPrint, Copy, Scan, Fax
Print SpeedUp to 24 ppm
Duplex PrintingManual
Monthly Duty CycleUp to 30, 000 pages
Processor Speed360 MHz
Memory128 MB
Standard Paper Capacity250 sheets
Scanner TypeFlatbed, ADF
Fax Transmission Speed33.6 Kbps
ConnectivityUSB 2.0, Ethernet
Media Sizes SupportedA4, A5, B5, Executive, Folio, Legal, Letter
Scan ResolutionUp to 4800 x 4800 dpi
Maximum Paper Size8.5 x 14 in (Legal)
Operating System CompatibilityWindows, Mac OS
Print Resolution600 x 600 dpi

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