Datalogic AV7000 User Manual

TROUBLESHOOTING
414 AV7000 LINEAR CAMERA
ERROR CODES AND RESOLUTIONS
Decoder Errors
Alphabetical by type: Error / Warning / Info.
e-Genius Description Type Explanation Possible Cause Solution
Application failed to shut-
down
Info
The application was in a state
where it could not shut down
properly.
If software was recently
loaded, an error occurred
during the load.
Cycle the unit’s power. If software
was recently loaded, try to reload
the new software. If the error per-
sists, contact Datalogic Support.
Application failed to start Error
One of the applications failed
to properly start and is not
functioning.
The application was unable to
initialize its interfaces prop-
erly and failed. If software
was recently loaded, an error
occurred during the load.
Cycle the unit’s power. If software
was recently loaded, try to reload
the new software. If the error per-
sists, contact Datalogic Support.
Bad scanline data detected Error
Raw data from the image
buffer is corrupt.
RAM is corrupt or bad. Contact Datalogic Support.
Camera status not under-
stood
Error
Received camera status was
not understood.
Make sure all of the cameras
in the tunnel contain the
same software.
Load the same software into all of
the cameras in the tunnel.
Configuration not synchro-
nized with cluster
Error
XML does not match the XML
in other cameras.
XML from a custom version of
software was loaded into a
camera running STD soft-
ware.
Default the camera and reboot.
That will force the camera to load
the appropriate XML.
Could Not Save JPEG - Com-
pression Failed
Error JPEG compression failed.
Image was too big or too
small. Compression was
interrupted.
Contact Datalogic Support if this
error persists.
Could Not Save JPEG - Job
Queue is Full
Error Internal JPEG queue is full.
JPEG compression is taking
too long.
Contact Datalogic Support if this
error persists.
Could Not Save JPEG - Queue
is Full
Error Internal JPEG queue is full.
JPEG compression is taking
too long.
Contact Datalogic Support if this
error persists.
Could Not Save JPEG - Waiting
for FPGA
Error
Attempt to compress a JPEG
while another compression is
taking place.
JPEG compression is taking
too long.
Contact Datalogic Support if this
error persists.
Dimensioner Beacon not
understood
Error
Status received from the
Dimensioner was not under-
stood.
The dimensioner is not run-
ning a version of software
that is compatible with the
camera.
Load the correct software into the
dimensioner.
Error Configuring the Decode
Engine
Error
Parameter settings used to
configure the decode engine
were rejected.
A decode engine parameter is
out of range.
Make sure all decode engine set-
tings are correct. Contact Datalogic
Support.
Expected Camera is Offline Error
A camera in the tunnel con-
figuration is not online.
The Offline camera has lost
power or restarted. The
Offline camera failed to start
properly. The SyncNet cables
are not connected properly to
the camera listed offline.
Verify the offline camera has
power. Verify the SyncNet cables
are connected properly between
the offline camera and next cam-
era. Cycle the unit’s power. If the
error persists, replace the camera
and/or contact Datalogic Support.
Failed to set space notifica-
tion
Error
Camera could not set a
delayed encoder/ tachometer
event.
Encoder/tachometer resolu-
tion is set too high.
Check the encoder/tachometer
resolution. Contact Datalogic Sup-
port if the encoder/ tachometer
resolution is set properly.
Failed to Allocate Memory for
Image Transfer
Error
Requested image could not
be loaded into memory.
RAM is bad or corrupt. Contact Datalogic Support.
Failed to Login to FTP Server Error
The camera was unable to log
into the specified FTP server
to save images.
The log in credentials are
incorrect. The external FTP
server is offline. The camera
Image port is not connected
to the network to get to the
FTP server.
Verify the login credentials are cor-
rect. Verify the external FTP server
is up and running. Verify the cam-
era image port is correctly con-
nected to the appropriate network.
Failed to Read Image from
Ramdisk
Error
Requested Image no longer
available in Ramdisk.
Parameter updated per-
formed while sorting pack-
ages. Image transfer taking
too long.
Check the network connection
speed.

Datalogic AV7000 Specifications

General

Brand	Datalogic
Model	AV7000
Category	Digital Camera
Language	English