Lexmark 7462 series - Page 141

Error code Description Action
271.53 The media is late reaching the sensor (mailbox
empty) within the specified time.
Go to
“Sensor (mailbox empty) late jam service
check” on page 144.
27y.54 The media reached the sensor (output pass
through) but did not clear it in the specified time.
Note: This only applies to mailbox.
Go to
“Sensor (output pass through) lingering
jam service check” on page 141.
27y.55 The media reached the sensor (mailbox empty) but
did not clear it in the specified time.
Go to
“Sensor (mailbox empty) lingering jam
service check” on page 145.
27y.58 The media is late reaching the sensor (output pass
through) within the specified time.
This applies to:
• High capacity stacker
• Mailbox
• Oset stacker
• Output expander
Go to
“Sensor (output pass through) late jam
service check” on page 142.
Sensor (output pass through) lingering jam service check
Action Yes No
Step 1
Make sure that the output option is properly installed.
Does the problem remain?
Go to step 2. The problem is
solved.
Step 2
Make sure that the media path between the base machine and the
output option is free from any obstructions.
Does the problem remain?
Go to step 3. The problem is
solved.
Step 3
Check the sensor (stapler pass through) for proper operation.
a Enter the Diagnostics menu, and then navigate to:
Output bin tests > Sensor test > Output bin [x]
b Observe the line item, “passthru.”
Does the display on the operator panel change every time the
sensing area of the sensor is interrupted or blocked?
Go to step 6. Go to step 4.
Step 4
a Check the sensor (output pass through) for proper connection.
b Replace the connection, if necessary.
Does the problem remain?
Go to step 5. The problem is
solved.
7462
Diagnostic information
141