Diagnostic information 2-27
7558-xxx
295.03
Scanner jam
Too short size jam The system detected a document with a
length shorter than is allowed in the Slow
Scan Direction.
Go to “295.03 Too short size jam” on
page 2-168.
295.04
Scanner jam
Too long size jam The system detected a document with a
length longer than is allowed in the Slow
Scan Direction.
Go to “295.04 Too long size jam” on
page 2-168.
295.09
Scanner jam
Size mismatch jam (no mix-size) The second and subsequent documents
are different size from the first document.
Go to “295.01, 295.09 and 295.10 Size
mismatch jam (no mix-size)” on
page 2-165.
295.10
Scanner jam
Size mismatch jam (no mix-size) The second and subsequent documents
are different size from the first document.
Go to “295.01, 295.09 and 295.10 Size
mismatch jam (no mix-size)” on
page 2-165.
3xx service error codes
Error code Description Action
381.01
Service finisher error
Sensor (booklet front tamper HP) late
error
The sensor (booklet front tamper HP) did
not activate within the specified time.
Go to “381.01 Sensor (front tamper HP)
late jam” on page 2-169.
381.02
Service finisher error
Sensor (front tamper HP) lag error The sensor (front tamper HP) activated,
but did not clear it within the specified time.
Go to “381.02 Sensor (front tamper HP)
lag jam” on page 2-170.
381.03
Service finisher error
Sensor (rear tamper HP) late error The sensor (rear tamper HP) did not
activate within the specified time.
Go to “381.03 Sensor (rear tamper HP)
late jam” on page 2-171.
381.04
Service finisher error
Sensor (rear tamper HP) lag error The sensor (rear tamper HP) activated, but
did not clear within the specified time.
Go to “381.04 Sensor (rear tamper HP)
lag jam” on page 2-172.
381.05
Service finisher error
Sensor (stapler carriage HP) late error The sensor (stapler carriage HP) did not
activate within the specified time.
Go to “381.05 Sensor (stapler carriage
HP) late jam” on page 2-173.
2xx service error codes
Error code Description Action
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