2-210 Service Manual
7558-xxx  
401.01 Sensor (finisher media entrance) static jam
401.03 Sensor (bridge media entrance) late jam
Step Action and questions Yes No
1 Check the media path.
Is the media path free of any 
media fragments?
Go to step 2. Remove any media or media 
fragments.
2
Check the sensor (finisher media 
entrance) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch FINISHER SENSOR 
TESTS.
4. Touch Sensor (finisher 
media entrance). 
Does the display on the 
operator panel change every 
time the sensing area of the 
above sensor is interrupted or 
blocked?
Go to step 4. Go to step 3.
3
Check the sensor (finisher media 
entrance) for proper connection.
Is the above sensor properly 
connected?
Replace the sensor (finisher 
media entrance). 
Go to “Sensor (finisher media 
entrance) removal” on 
page 4-391.
Replace the connection.
4
Check the finisher controller 
PCBA for proper connection.
Is the above component 
properly connected?
Go to step 5. Replace the connections.
5
Perform a print test.
Does the error remain?
Replace the finisher controller 
PCBA. 
Go to “Finisher PCBA removal” 
on page 4-353.
Problem resolved
Step Action and questions Yes No
1 Check the media path.
Is the media path free of any 
media fragments?
Go to step 2. Remove any media or media 
fragments.
2
Check the bridge unit media 
transport rollers.
Are the bridge unit media 
transport rollers free of excess 
wear and contamination?
Go to step 3. Clean or replace the bridge unit 
assembly.
Go to “Bridge unit assembly 
removal” on page 4-305.