Diagnostic information 2-175
7558-xxx
381.07 Stapler unit failure
381.08 Sensor (media eject clamp HP late jam
Step Action and questions Yes No
1 Check the stapler unit for proper
connection.
Is the above component
properly connected?
Go to step 2. Replace the connections.
2
Check the stapler unit for wear.
Is the stapler unit free of
excess wear?
Go to step 3. Replace the stapler unit
assembly. Go to “Stapler unit
assembly removal” on
page 4-410.
3
Perform a staple test. Go to
“Staple Test” on page 3-21
Does the error remain?
Replace the finisher controller
PCBA. Go to “Finisher PCBA
removal” on page 4-353.
Problem resolved
Step Action and questions Yes No
1 Check the sensor (media eject
clamp HP) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch FINISHER SENSOR
TESTS.
4. Touch Sensor (media eject
clamp HP).
Does the display on the
operator panel change every
time the sensing area of the
above sensor is interrupted or
blocked?
Go to step 3. Go to step 2.
2
Check the sensor (media eject
clamp HP) for proper connection.
Is the above component
properly connected?
Replace the sensor (media eject
clamp HP). Go to “Sensor
(media eject clamp HP)
removal” on page 4-394.
Replace the connection.
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