Diagnostic information 2-269
  7558-xxx
Vertical lines and bands (process direction)
Step Check Yes No
1 Check the media condition.
Load new, dry, recommended media. 
Reprint the defective image.
Does the problem remain?
Go to step 2. Problem resolved
2
Is the media transfer route and the media path clear of 
debris?
Go to step 3. Remove debris or 
contamination.
3
Check the LED beam route.
Check for debris between the LED printhead assembly and 
the PC drum.
Check the four LED printhead assembly windows for 
contamination.
Is the LED beam route free of debris and the glass 
window, in the LED printhead assembly, free of 
contamination?
Go to step 4. Remove debris or 
clean the LED 
printhead 
assembly window.
4
Check the four PC cartridges for proper installation.
Check the PC cartridge connections.
Are the PC cartridge connections free of excess wear 
and contamination?
Go to step 5. Correct and clean 
contaminated 
pins, or replace 
the appropriate 
PC cartridge or 
connector.
5
Replace the transfer belt cleaner. Go to “Transfer belt 
cleaner removal” on page 4-178.
Does the problem remain?
Go to step 6. Problem resolved
6
Check the 2nd transfer roller for contamination and wear.
Is the 2nd transfer roller free of excess wear and 
contamination?
Go to step 7. Replace the 2nd 
transfer roller.
Go to “2nd 
transfer roller 
removal” on 
page 4-28.
Leading edge
Trailing edge