Diagnostic information 2-37
7558-xxx
849.00
Service hard drive
error
Hard drive/configuration ID mismatch The device does not have a hard drive
installed, even though its configuration ID
indicates that a hard drive should be
present.
Go to “849.00 Hard drive failure” on
page 2-254.
9xx service error codes
Error code Description Action
900.58
Service data error
Scanner communication error Check the scanner connections.
Go to “842.00 Scanner communication
failure” on page 2-241.
910.02
Service data error
Data communication error Firmware upgrade is needed.
Go to “910.02–910.07 Data
communication error” on page 2-255.
910.03
Service data error
Data communication error Firmware upgrade is needed.
Go to “910.02–910.07 Data
communication error” on page 2-255.
910.04
Service data error
Data communication error Firmware upgrade is needed.
Go to “910.02–910.07 Data
communication error” on page 2-255.
910.05
Service data error
Data communication error Firmware upgrade is needed.
Go to “910.02–910.07 Data
communication error” on page 2-255.
910.06
Service data error
Data communication error Firmware upgrade is needed.
Go to “910.02–910.07 Data
communication error” on page 2-255.
910.07
Service data error
Data communication error Firmware upgrade is needed.
Go to “910.02–910.07 Data
communication error” on page 2-255.
940.02
Service data error
Clock signal communication error The clock signal failed to reach the upper
printer PCBA.
Go to “940.02 Clock signal
communication error” on page 2-255.
940.03
Service data error
Controller communication failure A software control-related error has
occurred.
Go to “940.03 Controller communication
failure” on page 2-256.
939.00
Service RIP engine
Comm.
RIP card assembly communication
failure
A communication error occurred between
the printer engine card and the RIP card
assembly.
Go to “939.00 RIP card assembly
communication failure” on page 2-255.
8xx service error codes
Error code Description Action