Diagnostic aids 3-33
7558-xxx
Understanding jam numbers and locations
When a jam occurs, a message indicating the jam location appears on the display. Open doors and covers and
remove trays to access jam locations. To resolve any paper jam message, you must clear all jammed paper
from the paper path.
# Area name
Error
code
Instructions Go to page
1 Cover F
(paper transport)
4yy.xx,
455
Open cover F, and then removed the jammed paper.
Open door G and H, and then remove the jammed
paper.
Open staple door, remove the staple cartridge, and
then remove the jammed staple.
3-50,
3-54
2 Standard finisher
bin
3 Door G
4 Door H
5 Finisher bin 1
6 Finisher bin 2
7 Door C
Trays 1–4
24x Open door C, and then remove the jammed paper
Open each tray, and then remove the jammed paper.
3-41
8 Multipurpose feeder 250 Remove all paper from the multipurpose feeder, and
then remove the jammed paper.
3-47
9 Standard exit bin 201–202,
203
Remove all paper from the standard exit bin, and then
remove the jammed paper.
3-34,
3-37
10 Automatic
Document Feeder
(ADF)
28y.xx Remove all paper from the ADF, and then remove the
jammed paper.
3-56