3-32 Service Manual
7558-xxx
Paper jams
Avoiding jams
Paper tray recommendations
•
Make sure the paper lies flat in the tray.
• Do not remove a tray while the printer is printing.
• Do not load a tray while the printer is printing. Load it prior to printing, or wait for a prompt to
load it.
• Do not load too much paper. Make sure the stack height does not exceed the indicated
maximum height.
• Make sure the guides in the tray or the multipurpose feeder are properly positioned, and are
not pressing too tightly against the paper or envelopes.
• Push the tray in firmly after loading paper.
Paper recommendations
•
Use only recommended paper or specialty media.
• Do not load wrinkled, creased, damp, bent, or curled paper.
• Flex and straighten paper before loading it.
• Do not use paper that has been cut or trimmed by hand.
• Do not mix paper sizes, weights, or types in the same stack.
• Make sure all sizes and types are set correctly in the printer control panel menus.
• Store paper per manufacturer recommendations.