Diagnostic information 2-255
7558-xxx
910.02–910.07 Data communication error
939.00 RIP card assembly communication failure
940.02 Clock signal communication error
Step Action and questions Yes No
1 Upgrade the firmware.
Does the problem persist?
Go to step 2. Problem resolved
2
POR the machine.
Does the error continue?
Replace the upper printer engine
PCBA.
Go to “Upper printer engine
PCBA removal” on page 4-187.
Problem resolved
Step Action and questions Yes No
1 Perform a POR.
Does the error occur when the
power is turned off/on?
Go to step 2. Perform several print tests.
If the problem remains, then go to
step 2.
2
Turn the printer off for 60
seconds.
Does the error occur when the
power is turned off/on again?
Go to step 3. Problem solved.
3
Check the RIP PCBA for
connection.
Is the above sensor connected
properly?
Replace the RIP PCBA.
Go to “RIP PCBA removal” on
page 4-150.
Go to step 4.
Replace the connection.
4
Perform a print test.
Does the error still occur?
Replace the lower engine PCBA.
Go to “Lower engine PCBA
removal” on page 4-104.
If the error remains, then go to
step 5.
Problem solved.
5
Perform a print test.
Does the error still occur?
Replace the upper engine PCBA.
Go to “Upper printer engine
PCBA removal” on page 4-187.
Problem solved.
Step Action and questions Yes No
1 Check the upper printer engine
PCBA connections.
Are the above connections
properly connected and not
damaged?
Go to step 2. Connect the components
properly and replace damaged
connections.